Top 10 Common Mistakes in LMS Design

Recent research shows that many organizations are dissatisfied with their Learning Management System. There are many common mistakes in LMS design that fail the entire LMS system. LMS is a vital part of the eLearning and training program. It designs and develops the learning process, spreads across the wide-area, and delivers a considerable amount of subject matters. The success and failure of the program depend on the selection of proper LMS. It helps to transfer the knowledge and skills from the institute to the learners and arranges all learning content in one location. Learners can access unlimited content relevant to their task. The functions of LMS can be changed according to the requirement of the organization. To implement and maintain the Learning Management System, specialized knowledge is required as it is a complicated tool to deal with. In the absence of expertise needed, it can be a challenging task. At the time of the selection and implementation of LMS, we should try every possible course of action and match the features with the need of the organization.

Some common mistakes of LMS Design that can be avoided at the time of the selection of LMS software.

1. Need Analysis

Need is the mother of invention. To take the organization to the next step it needs an LMS platform. For this, it is necessary to adopt an appropriate LMS platform on time. Identify the need for improvement in skills and knowledge is the first step to be considered. One of the most common mistakes of LMS design is not analyzing the need of the organization. Several things that should be in mind to analyze the need for LMS.

  1. The requirement of training programs
  2. Opportunities to learn something new
  3. Types of content required
  4. Problems with the current plan
  5. Who are our primary users and their requirements

Selecting an e-learning platform is a time taking process. To get the required outcome, LMS would be according to the need of the organization so we should not avoid need analysis.

2. Budget

Budget shows the estimated expenses and revenue over a specific period. At the time of setting goals and putting them in correct order to keep an eye on its budget is also required. Determination of the budget that is an integral part of any business and plays a significant role in need analysis. The budget depends on the number of users and administrators using LMS services. Following questions should be answered during the fixation of the budget.

  1. Is there a way to register the data which helps to manage costs?
  2. Is there a limitation on the number of persons or unlimited people can register?
  3. What is the support cost, like registration or consulting fees?
  4. Term deposit policy and cancellation fee if the contract is broken.
  5. These are the factors that affect the budget.

3. Undefined Features

Some undefined features must be analyzed before making the right decision. Identify the need for LMS and be specific about filling it. The system must support integration and collaboration of LMS platform work with their current system, difficulties to access the system, its functionality, and support system like gamification, mobile learning, etc. The organization should be sure about the reporting capabilities of the LMS.

4. Underestimating the Importance of Free Trials

A free trial is an opportunity to explore an e-learning platform thoroughly and make sure that it is the right fit for the organization. Before taking any decision, different LMS platforms should be compared by creating a trail program and try uploading different items like PDFs, quizzes, and documents to know how suitable the program is for the organization and is it meeting the organizational need? The free trial helps to explore the technical capabilities and measure the speed and security of the program.

5. Report and Analytics

Report and analysis of LMS
              Report and Analysis of LMS

LMS must-have report preparation and problem-solving capabilities. Reporting is an essential component of an organization. The useful report shows a positive impact on the users and people love it, but the lousy report gives a negative impact on users’ minds. Return on investment encourages the stakeholders for more investment so that the effectiveness of the learning platform can be measured. It must be able to prepare a personalized report as well as a comprehensive report which are easily readable and export to the chosen program.

6. Future plan

Choosing the right platform is the first step as it is a long –term investment. Nobody can predict the future, so we don’t know what will happen after some years. LMS should have the flexibility to change some features according to change in the system. In the absence of flexibility, the user has to migrate several times to new LMS.

7. Don’t check the vendor’s customer support

Vendor is needed to set up an LMS as it is a complex thing. For better communication, LMS and the organization should be based on the same country. Sometimes software is resold by third-party distributors based on other countries. It becomes difficult to contact for any technical issues. Sometimes we need extra support in the midterm and also need to consider platform integration with other systems that the company uses. The involvement of the company’s IT department is necessary to process the system. Suppose a system has some technical issues in the morning and in the absence of the IT department there would be no other option except to wait for the dealer’s timings. That would be a wastage of time, and it will affect the whole day business.

8. Gathering too Much Information

Due to unawareness, administrators transfer lots of data from the HR system to their Learning Management System. It overburdens the system and clutters the interface, hardware, and records for without any reason. To avoid this gathering of data, only meaningful and required data should be collected in the LMS.

9. Intuitive interface for infrequent users

Customer is the king for any organization. Customer satisfaction is the key to success. LMS users feel comfortable with the platform. Learning Management System must be designed according to the requirement of the customer if the system is not intuitive then because of the negative impression no logged back. And more success the program when more people frequently using it. The network of the company must be accessed by administration straightforward and create a new network of e-learning champions.

10. Ability to grow with your business

Various vendors show different behaviour to create their customers. Some vendors demonstrate products’ roadmap to catch the eye of new customers and some with answering many of their questions. Customers must discuss the new features and vision for the future product to the vendor like –

  • Will they be adding gamification in a future modal?
  • What are their plans?

Best LMS vendors always host events to share their vision for the future product and collect feedback from the users.


These are some common mistakes which should be avoided when comparing LMS platforms for the selection of the best platform which suits the need of the organization. The efficiency of the organization depends on the selection of the right Learning Management System platform.